Ready to dig?

Duke Energy reminds residents to call 811 before beginning spring digging projects

April is National Safe Digging Month, and Duke Energy is recognizing the importance of calling 811 before starting any digging projects. This simple step helps protect the nation’s underground utility infrastructure and ensures the safety of both customers and professional excavators.

“Even if you or your contractor are digging just a few inches below the surface, underground utility lines can still be present,” Duke Energy Indiana President Stan Pinegar said. “Taking the time to check and be aware of what’s buried below is the best way to dig safely and prevent potentially dangerous damage to our underground utilities.”

Call first, dig second

The national 811 “Call Before You Dig” system was created so anyone who plans to dig can make a free call to have underground utility lines clearly marked. Contractors, homeowners, business owners, and anyone preparing for an excavation project should call 811 at least three business days before digging begins. The local utilities will send a crew to mark underground lines in the area (electric, natural gas, water, sewer, phone, cable TV, and others) with stakes, flags or paint.

Digging into the damage data

In 2024, Duke Energy reported nearly 350 cuts to underground electric lines in Indiana.

“Our strongest safeguard is raising awareness and providing continuous education about calling 811 before digging,” Pinegar said. “We are dedicated to the safety of our customers and communities, and spreading this message helps prevent digging and excavation incidents.”

For additional information about 811, visit Duke Energy’s Call 811 Before You Dig webpage. To get in touch with the 811 center, dial 811 or visit call811.com.