As of Thursday afternoon, Duke Energy had restored power to approximately 99,700 customers who were affected by the severe and damaging storms that ripped through Indiana on Wednesday. Wind gusts as high as 70 miles an hour in some areas resulted in widespread power outages.
As of 9 p.m. Thursday, approximately 300 Hamilton County customers remained out of service, and across Indiana, 8,138 customers were still without power.
“We’ve made a lot of progress, but we still have a lot of work ahead of us,” said Clint Carnahan, general manager of emergency preparedness at Duke Energy. “The widespread nature of this storm, which affected nearly all of the 28 Indiana districts we serve, has made power restoration especially challenging. We have a workforce of approximately 1,000 in the field responding. We appreciate our customers’ patience as we finish the job.”
According to Duke Energy, customers in the Noblesville area without electricity should expect it to return by 6 p.m. tonight, June 20.
Power restoration process
During power restoration, the company’s priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly, and efficiently as possible. Additionally, it prioritizes essential services such as hospitals and water pumping and treatment facilities. Crews then can work on repairs affecting individual neighborhoods and homes. Click here for information on how Duke Energy restores power.
Tips on what to do before, during and after a storm can be found at this link.
Outage updates
The most up-to-date information about power outages, including the total number of outages systemwide and estimated times of restoration, can be accessed on Duke Energy’s interactive outage map.
Customers can also report and check the status of their power outage in the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play.
- Visit duke-energy.com/outages on a computer or mobile device.
- Call the automated outage-reporting system at 800-POWERON (800-343-3525).