Hamilton County has been honored by the Center for Digital Government and the National Association of Counties for its efforts to streamline delivery of government services using technology.
The county placed eighth in its size category in the 15th annual Digital Counties Survey, which recognizes the best technology practices nationwide.
“Digital counties are leveraging technology to improve the ways they conduct business and engage with citizens in increasingly innovative and exciting ways,” Center for Digital Government Executive Director Todd Sander said in a news release announcing the honorees. “The Center for Digital Government congratulates this year’s winners for their work to reduce costs, encourage citizen engagement, increase efficiencies and proactively address citizen expectations.”
Ten winners were named in each of five population categories. Hamilton County competed in the third-largest group, against other counties with 250,000-499,999 residents. Douglas County, Col., placed first in the category. No other Indiana counties placed among the Top 10 in any category.
The 2017 winners were recognized July 22 at the National Association of Counties conference in Columbus, Ohio.
“As technology continues to grow in all facets of our lives, county governments are adapting and innovating,” said association Executive Director Matthew Chase. “The Digital Counties Survey spotlights how counties deploy technology to enhance services and benefit residents while being responsible stewards of taxpayer resources.”
Hamilton County government has long recognized the value of technology as a cost-effective way to enhance services. Over time, the county has been judiciously implementing e-government solutions.
It has been recognized with a Digital County Award in 14 out of the last 15 years. Hamilton County did not enter in 2016.
“This is not a quick or easy task, but we are committed to serving you in the most effective manner possible,” said Chris Mertens, director of Information Technology for the county. “Please rest assured that we are moving in the right direction, for the right reasons.”