Ticketing procedures, safety protocols new for 2021
After the only hiatus in its 40-year history, the Indianapolis Symphony Orchestra in partnership with Conner Prairie has announced the 2021 season of Kroger Symphony on the Prairie. The season begins June 25 at the Conner Prairie Symphony Bowl. Tickets to the general public will go on sale at 10 a.m. on Monday, May 24.
While patrons can expect the return of entertainment they’ve come to expect – kicking off with REVOLUTION: The Music of the Beatles with the ISO conducted by Principal Pops Conductor Jack Everly – there will be a number of changes to the 2021 season to ensure the best and safest experience for attendees.
- To regulate the number of attendees, new ticketing procedures for 2021 Kroger Symphony on the Prairie require patrons to purchase date-specific tickets via the ISO website. Attendees must have tickets to enter each performance. Patrons may print their ticket at home and bring with them or download mobile-friendly tickets.
- As always, tickets can be purchased on the ISO website; for security, specifically coded tickets will be delivered to patron’s ISO accounts 24 hours prior to the concert start time.
- Value Pack or single vouchers have been discontinued to ensure patrons can take full advantage of the “best-price guarantee” using an exclusive Kroger ticket discount. Patrons will scan a QR code at Kroger to access a dedicated purchase site to order day-specific tickets.
- Patrons desiring to redeem Value Packs and ticket vouchers from the 2020 season will receive a special promo code to exchange them for tickets in this same manner.
- Those with make-good vouchers from the 2019 season will receive information regarding redeeming those for 2021 Kroger Symphony on the Prairie tickets.
- For 2021, Kroger Symphony on the Prairie season will adhere to CDC-recommended protocols for the initial summer concerts to allow for adequate social distance between groups (approximately 4,000 capacity).
- If “normal conditions” are permitted, Kroger Symphony on the Prairie will host a maximum of approximately 8,000 ticket holders.
- The dance floor area in front of the stage will not open in 2021
- Table rentals (six per table), reserved seating and the Huntington Sunset Lounge will be available in limited numbers on a first-come, first-served basis.
What hasn’t changed?
- Gates open at 6 p.m. and concerts begin at 8 p.m. each night
- Patrons may carry in their own food and beverages (only single coolers allowed), as well as purchase refreshments on-site
- Three large LED screens enhance the stage view from every location on the lawn
- Reserved parking is $40 for each show, providing easy-access parking, is available for individual concerts.
- Groups of 30 or more may purchase discounted tickets to Kroger Symphony on the Prairie for at a 10 percent discount. For details, visit the ISO website. For group sales, contact the ISO Box Office.
Reserved seating tickets and table reservations (a maximum of six per table) will go on sale to the general public May 24. Visit the ISO’s Symphony on the Prairie website information for the list of shows that have reserved seating available. For more information on any Indianapolis Symphony Orchestra indoor or outdoor presentations, contact the Hilbert Circle Theatre Box Office at (317) 639-4300 or online at IndianapolisSymphony.org.
Special thanks to our generous partners at Kroger for their continued support of Symphony on the Prairie. The ISO is also grateful for the continued support of Huntington Bank as the Presenting Sponsor of the Sunset Lounge.