Beginning Monday, April 27, Riverview Health will reopen all physician offices with new safety measures in place.
All staff will wear masks at all times, and patients are being asked to also bring their own mask to the appointment. Patients should call the office from their car upon arrival to be registered over the phone. Staff will then call the patient back when the provider is ready to see them. No patients will wait in waiting rooms.
Any interaction with staff to pay a copay, schedule another appointment, etc. will be done as quickly as possible. Patients with respiratory symptoms will have visits at different times of the day than patients without those symptoms.
Virtual visits will still be available for those patients who are unable or would prefer not to come into the office.
“We know that there are patients that may be apprehensive about coming into their physician’s office right now,” said Eric Marcotte, MD, chief medical officer at Riverview Health. “We are urging patients not to delay care. We’re putting new procedures in place that will help us to keep our patients safe.”
Patients should call their physician’s office to schedule an appointment as no walk-ins will be allowed.