IHG Hotels & Resorts (IHG) honors Holiday Inn Express & Suites Indianapolis NE – Noblesville and its team with a 2024 Performance Award for their outstanding achievements and commitment to upholding IHG’s mission to deliver “True Hospitality for Good” every day.
Holiday Inn Express & Suites Indianapolis NE – Noblesville is one of 696 Performance Awards honorees selected among the organization’s nearly 4,500 regional hotels spanning the United States, Canada, Mexico, Latin America, and South America. More specifically, the hotel received the 2024 Spirit of True Hospitality Excellence award, given to IHG hotels open prior to Dec. 31, 2022, that have achieved “elite” status and received cleanliness survey scores of at least 90.
“We are truly honored to have such a talented group of leaders,” said Janeen M. Sprague, President and CEO of Sprague Hotels Developers. “Our General Manager, Michael Marcrum, and his team have continued to provide elite Hoosier Hospitality for our guests. Their dedication means so much to our company.”
Marcrum added, “This was a complete team effort. My team approaches every day with enthusiasm and delivers top-notch customer service. This award is a great accomplishment for our team and shows what we can achieve when they work together toward a common goal.”
Considered the most prestigious IHG internal honor among the Americas region, the annual Performance Awards recognize hotels for leadership and metrics attainment among several key criteria, including guest service and satisfaction, cleanliness, and amplification of the IHG One Rewards loyalty program.
To learn more about IHG and its Americas hotel portfolio, or to book, visit ihg.com/hotels/us/en/reservation or use the IHG One Rewards mobile app.
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