Duke Energy urges you to be prepared for frigid temperatures

Extremely gusty conditions have arrived with the passage of a cold front, bringing a wintry mix of precipitation and bitterly cold temperatures this weekend and into next week.

With severe wind gusts up to 55 mph in the forecast, there is an elevated likelihood for power outages across the state. Duke Energy crews will be ready to respond, but adverse travel conditions can sometimes result in lengthier outage restoration times. With sub-freezing temperatures on the horizon, customers should prepare now.

Follow these helpful steps to be ready:

  • Prepare in advance: Visit our Storm Center to learn how to remain safe during all phases of a storm and, with temperatures expected to be well below normal, consider making plans for the elderly and those with special medical needs, should extended outages occur.
  • Sign up for Outage Alerts and know how to quickly report an outage: Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts. If you lose power, text OUT to 57801, report online, through the mobile app, or call (800) 343-3525.
  • Understand how Duke Energy restores power: Our crews are ready to respond should outages occur. Learn more about the restoration process following severe weather.

With an arctic airmass closely trailing the passage of this front, customers are encouraged to take preparations seriously. You can rest assured that Duke Energy’s crews are prepared and will work as quickly and safely as possible to restore power to all communities impacted.