Aug. 11 was National Safe Digging Day (also known as 811 Day) and even though it has passed, Duke Energy advises customers and excavators to call 811 at least three business days before beginning any outdoor project that involves digging.
What is 811?
811 Day is an annual initiative led by the U.S. Department of Transportation’s Pipeline and Hazardous Materials Safety Administration (PHMSA) to ensure the practice of safe digging is echoed in communities by calling 811, a nationwide toll-free number, before any excavation project.
Contractors, homeowners, business owners and anyone preparing for an excavation project should call 811 at least three business days before digging begins. The local utilities will then send a crew to mark underground lines in the area (electric, natural gas, water, sewer, phone, cable TV and others) with stakes, flags, or paint.
Damage data by the numbers
- From January to June 2026, Duke Energy reported damage to nearly 170 electric lines in its Indiana service territory.
- Duke Energy reported more than 3,100 damages to its underground electric network across all of its service territories.
Take action
For additional information about 811, visit Call 811 Before You Dig. To contact the 811 center in your state, dial 811 or visit call811.com.
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