Ascension St. Vincent has launched its new Ascension Online Care platform, giving consumers 24/7 access to the compassionate, personalized care they need – anytime, anywhere.
Ascension Online Care (ascension.org/onlinecare) is an online urgent care that allows a patient to have a one-on-one video visit with a healthcare provider – using the device of their choice: A smartphone, tablet or laptop. The cost of a visit is $49 at the time of visit, can be paid using a credit card or HSA/FSA, and does not require insurance.
With this new online platform, Ascension St. Vincent offers a comprehensive virtual care option for urgent, episodic and non-emergency needs. Connected to the broader network of doctors and specialists at Ascension St. Vincent, Ascension Online Care is part of a trusted healthcare brand, with the ease of availability from home or on the go.
A new Access to Care, Anytime Anywhere marketing campaign, including television advertising, radio advertising, online advertising and direct mail, launched this week to raise awareness of this innovative offering.
“We are committed to offering access points that open the front door to our services to those who need it most, and this campaign is a great example of our brand promise of delivering compassionate, personalized care for those we serve,” said Nick Ragone, Executive Vice President and Chief Marketing and Communications Officer of Ascension. “Ascension Online Care is our first Ascension-branded consumer access product, and our marketing campaign is designed to build broad awareness among those who need greater access to care from home, at a lower cost, or simply at a more convenient time.”
Ascension Online Care can be used to treat a wide variety of symptoms and conditions, including:
- Cold/flu
- Fever
- Sinus or upper respiratory infections
- Non-life-threatening allergic reactions
- Seasonal allergies
- Sore throat/cough, and more.
“Consumers and patients now have access to comprehensive care within our trusted network of services, which includes primary, specialty, urgent, emergency and now online care,” said Jonathan Nalli, Senior Vice President of Ascension and Ministry Market Executive of Ascension Indiana. “We are excited to provide this service as an option, so consumers can get the right care, at a time and in a setting that is convenient for them.”
Ascension St. Vincent joins all other Ascension markets across the country to offer this comprehensive online care service.
About Ascension St. Vincent
In Indiana, Ascension St. Vincent operates 24 hospitals in addition to a comprehensive network of affiliated joint ventures, medical practices and clinics serving central and southern Indiana and employs more than 15,000 associates. Across the state, Ascension St. Vincent provided more than $323 million in community benefit and care of persons living in poverty in fiscal year 2018. Serving Indiana for 145 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension, one of the leading non-profit and Catholic health systems in the U.S., operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia. Visit stvincent.org.