The City of Westfield and Waste Management have reached an agreement that Waste Management will take over the trash billing on behalf of the City of Westfield, effective April 1.
City of Westfield residents will receive information from Waste Management in mid-March containing their account number and their first bill.
Willis
“By having Waste Management assume the billing responsibility, residents can access more features and route information through the MyWM platform, including scheduling bulk pickup online, scheduling container replacements, paperless billing, and view pickup schedules,” Mayor Scott Willis said. “This also allows our Guest Services team to respond more expeditiously to other resident requests and provide more proactive customer service.”
The City of Westfield and Waste Management are contracted through 2025; this change does not impact the trash collection rate but will allow residents to pay monthly rather than quarterly. City officials are working with Waste Management on accounts that currently have a credit on their account, which will transition over to WM. There will be no impact or changes to service routes.
Residents will still receive a quarterly stormwater bill from the City of Westfield.
For additional details, please visit tinyurl.com/WestfieldWM.