Suburban Hospice was recently surveyed by the Accreditation Commission for Health Care (ACHC), a nationally-recognized organization providing accreditation and licensure surveys for health care organizations. Suburban Hospice was thrilled to receive a deficiency-free rating.
“This is such an excellent and unusual result,” said Executive Director Jeannie Crowe. “Typically, ACHC surveys flag areas where improvements can be made in patient and family care, documentation, and organizational policies. We are very excited to be determined to be deficiency-free!”
Crowe adds that hospices are not required by law to go through accreditation surveys, but Suburban Hospice completes a survey every three years “to make sure we are living up to our promise to deliver excellent and expert patient and family care.”
During the survey window, an expert surveyor arrives on site to review hospice policies and procedures, organizational structure, emergency preparedness, infection control, staff education and quality assessment plans. The surveyor carefully reviews patient charts for accurate documentation and observes patient care to ensure that all team members – from the medical director to hospice aides – are providing care consistent with top standards in hospice care.
About Suburban Hospice
Suburban Hospice, which recently celebrated a second year of being rated in the top 5 percent of hospices in the country for patient experience, is a not-for-profit hospice organization serving patients and families in areas surrounding Greenfield, Noblesville and Lebanon. You can learn more about Suburban Hospice by visiting suburbanhospice.org or calling (833) 888-7222.
About ACHC
ACHC is a nationally recognized organization that provides accreditation and licensure surveys for healthcare organizations and professionals. Read more about ACHC by going to achc.org.