Indiana American Water today announced that it has named Kari Britto vice president of operations, effective July 24, 2023.
Britto
“Britto will help us to further enhance our customer service throughout the state and to drive operational and financial results,” said Indiana American Water President Matt Prine. “She brings 14 years of utility experience in a variety of positions, and her experience and knowledge will be a great benefit in this new role.”
Britto will oversee all operations within Indiana American Water’s service districts. Her responsibilities will include leading operations at the company’s treatment, distribution, and field service operations facilities across the state. She will be headquartered at Indiana American Water’s corporate office in Greenwood, Ind.
Britto joined Indiana American Water in 2009 and has held several roles of increasing responsibility, most recently as senior manager of business performance, where she managed teams and projects across the state to drive operational integrity through regulatory requirements, state statutes, and internal policies and practices. She has also successfully supported several other business functions, including finance and operations, in various roles with the company.
Britto has a master’s degree in business administration (MBA) from Indiana Wesleyan University and a bachelor’s degree in business and marketing from the University of Indianapolis.