Can you tell the difference between a real Duke Energy text message and a text from a scammer? Duke Energy wants to equip its customers with the knowledge to filter out the scams and protect their personal information and their money.
- Check the link: Duke Energy uses abbreviated links in text messages. They always start with “duk.us/.”
- Read carefully: Duke Energy texts always start with the company name and never display your full, personal information.
- Feeling pressured? Slow down. Duke Energy NEVER demands immediate payment.
- Suspect a scam? Call Duke Energy at (800) 521-2232 or visit duke-energy.com before clicking the suspect link.
Text and other digital scams are on the rise. Remember that a scammer’s main goal is to frighten or intimidate you into giving away money or personal information. Click here for more tips or to report a scam.