Hamilton County 911 rolls out new technology to streamline dispatch

New system designed to reduce time it takes to dispatch responders

Hamilton County 911 recently rolled out a new countywide locution system aimed at significantly improving emergency response times and communication for first responders.

This new technology will streamline dispatch processes, allowing first responders to receive critical information more quickly and accurately.

The locution system automates emergency alerts, providing essential details such as location and nature of the call immediately upon dispatch. This ensures that first responders are alerted without unnecessary delays. The system is designed to facilitate “zoned” dispatching, ensuring that only those first responders who are needed for a specific call receive the alert, minimizing disruptions to others.

Hubbs

“We are excited to introduce this system to our county’s emergency response teams,” said Mike Hubbs, Director of the 911 Communications Department. “This system not only enhances our operational efficiency but also improves the service we provide to our community. By reducing the time it takes to dispatch responders, we are ultimately saving lives.”

The innovative system also allows dispatchers to maintain communication with callers while sending out alerts, ensuring that vital information can be relayed in real-time without compromising the speed of response.

“Our goal with this rollout is to ensure that our responders have the tools they need to perform their duties effectively,” Hubbs added. “With this system in place, we are taking a significant step forward in modernizing our dispatch operations and improving overall safety for our residents.”