At approximately 10:30 a.m. on Wednesday, Oct. 3, the Hamilton County Public Safety Communications Department was notified that Frontier Telephone customers in Westfield, portions of Carmel, portions of Noblesville, Eagletown and Jolietville cannot reach 911 if dialed from a landline.
This does not affect any wireless calls to 911 and it does not affect any other wireline telephone systems. Frontier Telephone is investigating the reason for the issue and is working to rectify the situation. As of Wednesday evening, Oct. 3, there is no known resolution time.
Any Frontier customer who experiences an emergency may dial 911 from any wireless device or may call 317-773-1282 to report the situation. A notice will be provided when the outage has been corrected.