The Better Business Bureau (BBB) of Central Indiana opened applications for the 2025 Torch Awards for Ethics, the highest honor the BBB bestows on a business or non-profit.
Applicants complete a conscientious review of the true character and ethics of their organizations whose leaders focus on the four C’s:
- The Character of the organization’s leadership;
- If and how an authentic Culture is fostered;
- The company’s transparent relationship with its Customers; and
- The impact the organization is making in the local Community.
“Every year, BBB Central Indiana is privileged to showcase the remarkable work of our local businesses and organizations,” said Cathy Armour, President and CEO of BBB Central Indiana. “We are truly thankful for the opportunity to recognize these leaders for their commitment to strengthening our community through fostering trust in the marketplace.”
In 2024, an independent panel of judges named the following BBB Accredited Businesses as BBB’s 2024 Torch Awards recipients, demonstrating the four Cs in action:
BlackInk IT
Character of Leadership
Black Ink IT’s mission is to help organizations maximize value from their IT investments. Their octopus logo symbolizes the many skills and services required to deliver top-tier service. Situated along the Monon Trail in downtown Indianapolis, Black Ink IT fosters a coaching leadership style, focusing on personalized employee development and empowering staff to take ownership of their roles. They strive to keep clients, employees and the community safe and productive, with a strong focus on cybersecurity and trust. Transparency and reliability are key pillars of their work, ensuring clients can depend on secure, efficient IT solutions.
ARAC Roof it Forward
Culture Built on Trust
Roof It Forward, a family-owned restoration company headquartered in Noblesville, has been providing expert roofing, siding, gutter, and painting services since 2009 across Indiana, Tennessee, North Carolina, Florida and Georgia. Roof It Forward seeks to shift the roofing industry’s rugged image towards a more customer-focused, high-tech service. The company believes in building trust through transparency, encouraging open communication and empowering employees to lead. In addition to business success, Roof It Forward dedicates a portion of its proceeds to local charities in every market they serve, including the Peyton Manning Children’s Hospital in Indianapolis, creating a deep sense of pride and purpose among employees.
LearningRx
Commitment to Customers
Since 2014, LearningRx in Fishers has helped individuals enhance their cognitive abilities. LearningRx specializes in cognitive therapy for children and adults with learning difficulties, brain injuries and Alzheimer’s. Inspired by the owner’s personal success with the program, LearningRx places customer care at the forefront, fostering long-lasting relationships built on trust and integrity. This emphasis on individualized support has garnered numerous positive referrals from clients seeking to overcome cognitive challenges.
Hudson Plumbing
Impact in the Community
Founded in 1992, Hudson Plumbing serves Martinsville and the Bedford area with full-service plumbing solutions, from water heater installations to remodeling services. Hudson Plumbing has established a reputation for agility and community engagement. Their “Here With Heart” initiative, which allows community members to nominate individuals or organizations for support, exemplifies their commitment to giving back. Recent efforts include a large-scale food drive that brought together employees and customers to support a local mission. Hudson Plumbing’s dedication to fostering local partnerships and creating a thriving community ecosystem underscores their belief in collective growth and success.
The BBB’s 2025 Torch Awards applications are open to businesses and charities within BBB Central Indiana’s 42-county service area and winners will be announced in this fall. This celebration of ethical business practices is made possible thanks to support of its sponsors, including Edelman Financial Engines, Arbor Homes, Huntington Bank and Lucas Oil Products.
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