New system improves service & accessibility
The Hamilton County Health Department has launched a new online ordering system for birth and death certificates. Prior to this, all vital records had to be ordered in person or by mail-in application.
LeMaster
“We are thrilled to launch the Vital Records Online Ordering System,” Health Department Administrator Jason LeMaster said. “This system aligns with our commitment to improving customer service and accessibility, ensuring that vital records are easily obtainable for our community.”
Hamilton County is only the fourth county in Indiana, joining Jefferson, Ripley, and Elkhart counties, to offer the Vital Record online platform. Certified birth and death certificates cost $15 per copy. All orders are processed within two business days, excluding weekends and holidays. Newborn records, however, may take 10 to 14 days to become available through the Indiana Department of Health’s vital records system.
Customers have the option to choose between pick-up in-office or delivery via mail. Online orders will be charged a non-refundable $5 service and credit card processing fee by Vital Director. Customers are notified via email or text message when applications have been processed and are available for pick-up or have been mailed. To access the Vital Record’s online ordering system and program information, residents can visit the Hamilton County Health Department’s online portal.
For more information, residents can contact the Hamilton County Health Department’s Vital Records office at (317) 776-8500 or health@hamiltoncounty.in.gov.