Bank of America (BofA) announced last Friday the opening of a new financial center in Westfield. This new financial center further represents Bank of America bringing retail banking, lending, and small business services to local clients, along with investing and personalized financial guidance from Merrill.
Nationally, BofA financial centers host around 450,000 client visits per day – up nearly 4 percent year-over-year – illustrating the ongoing value the network provides.
The new financial centers in Westfield at 14933 Thatcher Lane will showcase the latest in technology, private offices to assist clients one-on-one, and on-site financial specialists who work as one team to understand a client’s unique priorities and goals, and to provide personalized guidance. The location is open from 9 a.m. to 4 p.m. Monday to Friday and from 9 a.m. to 1 p.m. Saturday. It is closed on Sunday.
“By integrating our high tech and high touch approach, these two new financial centers will help meet our Central Indiana clients where they are,” BofA Indianapolis Market President Andy Crask said. “Whether they want to have an in-person conversation about their retail banking, lending and small business needs, and financial guidance from Merrill, or use digital banking capabilities, we will be able to serve our clients where and how they choose to manage their financial lives.”
To celebrate the opening of these two new financial centers, Bank of America is partnering with Gleaners Food Bank to collect nonperishable food items at all 21 financial centers, supporting Gleaners’ network partners – Light and Life Food Pantry in Avon and Merciful HELP Center in Carmel – to help address food insecurity in these communities.
In Indianapolis, BofA currently serves clients through 21 financial centers and 77 ATMs and its more than 300 local employees.
Clients in central Indiana also have access to Bank of America’s industry-leading digital capabilities which serve the banking, lending and investing needs of more than 58 million verified digital clients. The bank’s digital leadership has been recognized with more than 208 digital-related accolades in 2024.
Since 2018, BofA has invested nearly $12 million in Indianapolis through grants to local nonprofits, employee matching gifts, sponsorships and other investments. Employees have volunteered more than 24,000 hours.

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