By AMY ADAMS news@readthereporter.com When you think of going to the library, do you usually think of playing miniature golf? Probably not. But thanks to a young volunteer, kids at…
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Dear Readers, I hope you enjoyed the Joy at Work and Lightening Your Mental Load series. Now it’s time to return to the world of empty nest adventures. One common…
Many readers may recall my series on the story of my adoption and reunion with my birthparents. I have a painful addition to that story to share today. At the…
“I don’t trust anyone who doesn’t laugh.” – Maya Angelou Joyful workplaces perform better than others. They’re more productive, less stressful, energetic, and downright fun. They attract fresh talent. People…
This week we’re talking about showing appreciation to customers by spreading joy to them in bigger ways. Remember a good old-fashioned phone call from a real human being? This concept…
We’re continuing our discussion about how to spread joy to customers by being creative when thanking them. Last week I covered thank you notes. This week I’ll highlight other, simple…
“The most fundamental psychological need is to be appreciated.” – William James, the father of psychology Do you feel appreciated as much as you should be in life? Chances are…
“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer, author & speaker Hopefully by now you’re on the path to being a more joyful person/employee and you’re gaining…
By AMY ADAMS news@readthereporter.com Joey Doll graduated from Westfield High School (WHS) on Thursday, May 30, but she still has one more project to complete before she heads to Ball…
“Give the world the best you’ve got anyway.” – Mother Teresa Up until now I’ve shared stories, research, examples, ideas, and experiences with the idea that we work with (mostly)…