Articles by Amy Shankland


Spreading joy to your customers

“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer, author & speaker Hopefully by now you’re on the path to being a more joyful person/employee and you’re gaining…







Let yourself be the helpee

I need to take a break this week from my Bringing Joy to the Workplace series to talk about a topic that’s been on my heart lately. Some of my…


Celebrating special occasions at work

We are continuing our series on bringing joy to the workplace. Last week we talked about giving co-workers good old-fashioned cards to make their day.  But now, with working from…