Duke Energy thanks customers for their patience

Submitted by Duke Energy Indiana

For the second time in less than a month, Indiana has experienced significant storms, leaving behind destruction and customers without power for extended periods of time.

The June 29 weather phenomenon known as a derecho was one of the most devastating storms in Duke Energy Indiana’s history. It generated incredibly high wind speeds and caused significant, widespread damage across many of the counties served in the state.

The eastern parts of the state saw significant damage from Thursday, requiring crews to repair or even rebuild parts of the energy system in the areas hardest hit. The three successive days of severe storm activity that followed created even greater restoration challenges, with some repairs required more than once. In all, the storms produced about 550 fallen trees, an estimated 200 or more broken poles, and over 156 miles of downed power lines over the four-day span.

More than 1,000 crew members came from outside the state to aid in restoring power. Even so, Duke Energy knows that many of you had a long, uncomfortable wait for power during summer’s heat and humidity – and Duke Energy is grateful for your patience and understanding. Those of you affected aren’t just customers. You’re neighbors, friends, and co-workers. In all, over 330,000 outages were restored from Thursday to Tuesday.

As always, Duke Energy appreciates the opportunity to serve your energy needs. While the hope is that this recent storm is the last for some time, everyone is encouraged to click here to learn more about how you can proactively prepare for storms and sign up to receive outage alerts.